Enrichment: Journal of Multidisciplinary Research and Development

Sharia Banks as A Pillar of Islamic Economic Transformation and Financial Stability Towards Equitable Prosperity

2025-09-03T07:06:36+00:00

The background of this study highlights the rapid growth of global and Southeast Asian Islamic finance, emphasizing the strategic role of Sharia banks in promoting equitable economic transformation. The aim of this research is to systematically review the literature on the role of Sharia banks as pillars of Islamic economic transformation and financial stability towards equitable prosperity. The research method employed a systematic journal review with inclusion criteria for studies published between 2015–2024, following PRISMA guidelines. A total of 15 eligible articles were analyzed to synthesize consistent patterns and findings. The results indicate that Sharia banks play a vital role in poverty alleviation, financial inclusion, real sector financing, and resilience to financial crises. Moreover, the integration of social and commercial orientations strengthens their contribution to sustainable growth. In conclusion, Sharia banks have the potential to serve as both pillars of financial stability and drivers of social justice in the global economy.

Analysis Of The Relationship Between Medical Service, Satisfaction, And Motivation With Doctor Performance At Sekarwangi Hospital

2025-08-21T08:17:05+00:00

Introduction: Problems related to the dissatisfaction of specialist doctors, especially those who do not perform surgical procedures, in obtaining medical services is caused by the medical service distribution system that is implemented that does not accommodate and appreciate the performance of the specialist. This dissatisfaction has a very significant impact on the quality of services provided by expert doctors and general practitioners. The job satisfaction felt by a doctor is an important issue because there is a relationship between the services provided such as the continuity of services and the cost of health services Materials and Methods: Data were taken in May 2025 using a questionnaire as an instrument using modified likert scale measurements. The research model used is a structural equation model (SEM) with a partial least squares (PLS-SEM) approach, with a sample of all functional doctors at Sekarwangi Hospital. Results: A total of 66 functional doctors at Sekarwangi Hospital participated in this study. Medical Services had a significant direct influence on Satisfaction with a path coefficient of ? = 0.434, p < .001, and an effect size of f2 of 0.232 (medium category). In contrast, the effect of Medical Services on Motivation (? = 0.308, p = .289) and Performance (total ? = 0.051, p = .686) was not significant, although there were positive indirect effects of Medical Services on Performance (? = 0.199, p = .118), through mediation pathways involving Satisfaction or Motivation. The effect of satisfaction on performance showed a total effect that was close to marginally significant (? = 0.350, p = .058) with an effect size of f2 of 0.102 (small–medium category), although the direct effect (? = 0.334, p = .157) was not significant at the conventional level. The direct effect of Satisfaction on Motivation was also insignificant (? = 0.103, p = .670), with a very small effect size (f2 = 0.010). The direct relationship between Motivation and Performance was also not significant (? = 0.153, p = .607), with a small effect size (f2 = 0.023). Conclusion: Although physicians' perceptions of the Medical Services system have been shown to contribute significantly to job satisfaction, it is not strong enough to directly drive an increase in their motivation and performance.

Analysis Of The Causes Of Pending Bpjs Health Claims At Melania Bogor Hospital

2025-08-21T08:42:50+00:00

This study analyzes the causes of pending BPJS Kesehatan claims at Melania Bogor Hospital, emphasizing the complex interplay of human resources, document completeness, and operational procedures. The research identifies that a significant factor contributing to pending claims is the limited capacity of the Casemix team, with only one member having received external training in claims coding. Additionally, inaccuracies in medical documentation, such as unclear diagnoses and incomplete supporting documents, hinder the claims process. The absence of a comprehensive hospital information system (SIMRS) for automatic validation further exacerbates the issue. The findings reveal that pending claims not only disrupt the hospital's cash flow but also increase the workload for administrative staff, leading to delays in service provision. This research underscores the need for improved training, enhanced documentation practices, and better integration of digital systems to ensure timely processing of claims and maintain the quality of health services.

Website-Based Experiential Learning Cycle Training Management Model To Enhance Professional Competence Of Biology Teachers In Mgmp South Jakarta

2025-08-25T04:22:37+00:00

Improving teachers' professional competence is the main demand in dealing with curriculum changes and educational technology developments. Biology teachers as part of the implementation of science education are required not only to master the teaching materials, but also to be able to manage innovative and student-centered learning. However, the reality is that there are still many teachers who experience obstacles in implementing experiential learning, both due to limited training and supportive learning media. In addition, conventional training that has been attended by teachers is considered less flexible and ineffective to support in-depth mastery of the material. Therefore, an experiential learning cycle-based training model developed through digital platforms is needed, so that it is able to answer the challenge of developing teachers' professional competencies in a sustainable and flexible manner. The research approach used in this study is the Research and Development (R&D) research method. The data collection techniques used in this study are interview techniques and declassification analysis. The analysis method used in this research and development is an analysis that is able to support the achievement of the goals of research and development activities, namely a website-based experiential learning cycle training management model. Based on the results of theoretical studies, regulations, and needs analysis in the field, a website-based experiential learning cycle training model has been developed which is packaged in an application called LearnPress, in order to improve the professional competence of teachers in Indonesia. This model is designed in accordance with the concept of experiential learning and teacher competency strengthening policies. The validation results from the material experts showed that the training content was very good in supporting the mastery of biology material, while the validation from the media expert confirmed the feasibility of the display, navigation, and interactivity of the website as a digital learning medium. Effectiveness tests through various stages of scale show that LearnPress is highly effective and contributes positively to improving teachers' professional competence.

The Effect of Innovation Barriers and Green Skepticism on Millennials and Gen Z's Intention to Resist Green Baby Care Products in Indonesia

2025-08-21T07:55:28+00:00

As sustainability gains momentum worldwide, green-labeled products are flooding the market, including in the baby care segment. However, adoption is not guaranteed among Indonesian Millennials and Gen Z, despite their environmental awareness. This study investigates why Indonesian Millennials and Gen Z still resist green baby care products by examining how functional and psychological barriers shape consumer decisions. A structured online survey of 222 respondents was conducted, and data were analyzed using PLS-SEM. The results reveal that usage, value, and tradition barriers significantly increase resistance, while risk and image barriers do not. Notably, green skepticism strengthens the effect of the value barrier, meaning that when consumers doubt the truth behind “green” claims, their perception of product value weakens, further amplifying resistance. However, green skepticism does not significantly moderate other types of barriers. This study extends Innovation Resistance Theory by incorporating green skepticism as a moderating factor in the context of baby care, a category rarely examined in previous studies. This integration provides new insights into how skepticism toward sustainability claims can interact with innovation barriers in shaping consumer resistance. These findings call for action: Brands must go beyond labels. To win over today’s critical, connected consumers, companies must not only deliver real value and ease of use, but also improve product visibility and accessibility. In addition, addressing habitual buying patterns and building trust through transparent, evidence-based communication are crucial to reducing resistance and supporting adoption of green innovations, especially among young, discerning parents.

Analysis of M-Commerce Adoption in Online Food Delivery Services Using the TAM3, UTAUT2, and TOE Models in MSMES in the Food and Beverage Sector in the Central Parahyangan Area, West Java

2025-08-29T02:50:18+00:00

Mobile commerce in online food delivery services (OFDS) is a technological innovation designed to simplify digital business operations. The increasing adoption of mobile commerce in OFDS demonstrates significant interest in the local community as a means of conducting business digitally. The Central Parahyangan region of West Java has seen a significant surge in adoption of this technology. The purpose of this study is to analyze mobile commerce adoption in OFDS using the TAM3, UTAUT2, and TOE models in the Central Priangan region of West Java. This study identifies the conditions and influences of mobile commerce adoption in online food delivery services, using the variables Computer Self-Efficacy (CSE), Computer Anxiety (CA), Result Demonstrability (RD), Mobile-Commerce Knowledge (MCK), Pressure from Trading Partners (PTP), Pressure from Competitors (PC), and Hedonic Motivation (HM) on mobile commerce adoption. The results of the study indicate that Computer Self-Efficacy, Computer Anxiety, Result Demonstrability, Mobile Commerce Knowledge, Pressure from Trading Partners, Pressure from Competitors have a significant influence on the adoption of m-commerce on OFDS among MSMEs in the food and beverage sector in the Central Priangan area, West Java. At the same time, Hedonic Motivations as a moderating variable of Computer Self-Efficacy, Computer Anxiety, and Result Demonstrability also have a significant influence on Mobile Commerce Adoption. These findings indicate that self-confidence, demonstrated results, pressure from peers and competitors, and hedonic motivations are crucial in driving OFDS adoption. This study provides implications for MSMEs to be more exposed to OFDS technology in order to achieve more adequate adoption targets.

Identification of Dominant Factors of Simple House Building Vulnerability in Earthquake-Prone Areas Using RVS and FTA Methods

2025-08-21T08:23:29+00:00

Indonesia is in an active seismic area prone to earthquakes, including the city of Surabaya, which is crossed by the Kendeng Fault. Many modest homes in the area were built without considering earthquake resistance standards, thus posing a high risk of damage and casualties. This research aims to evaluate the reliability level of simple house buildings against earthquakes in the Tandes, Asemrowo, and Sukomanunggal Districts, West Surabaya, which are crossed by the Kendeng Fault. The methods used are Rapid Visual Screening (RVS) based on FEMA P-154 guidelines and Fault Tree Analysis (FTA) as a deductive approach to map the causes of structural vulnerability. The results showed that none of the 30 housing units met the safety criteria; 76.7% of buildings require follow-up evaluation, and 23.3% are classified as unsafe. The dominant factors affecting vulnerability include non-standard foundation conditions, the absence of structural fastening elements, the use of wall materials without reinforcement, and the irregularity of building geometry. These findings indicate the need for technical intervention through structural retrofit, public education about earthquake-resistant buildings, and the formulation of regulations for the construction of residential houses in earthquake-prone zones. The combination of RVS and FTA methods has proven effective in providing a comprehensive overview of the structural condition of existing buildings and can be used as the basis for seismic risk mitigation strategies in urban areas.

Analysis of Google Play Store Reviews Using Natural Language Processing (NLP) and Importance Performance Analysis (IPA) for the Development of Mobile Banking Application Businesses Wondr BNI

2025-08-25T03:06:03+00:00

In the digital era, mobile banking applications have become essential services for modern society. The study
aims to identify user sentiment toward the Wondr BNI application using Natural Language Processing (NLP)
methods and analyze the application's performance through Importance Performance Analysis (IPA). This
study employs a mixed-method approach, utilizing qualitative data from Google Play Store reviews and
quantitative data from questionnaire results. Review data were collected through web scraping and analyzed
using NLP based on a Support Vector Machine (SVM) algorithm. Quantitative data from the questionnaire
were evaluated to map the key elements that need improvement in the application. The research findings
indicate that 50.5% of user sentiments were positive, while 49.95% were negative, with application instability,
access and login difficulties, and transaction performance emerging as the main issues based on sentiment
analysis of 18,820 user reviews. Through the Importance Performance Analysis (IPA) method applied to 422
respondents, service attributes were mapped into four quadrants. Although no attributes were positioned in
Quadrant I (Top priority), several issues identified in the qualitative findings should remain a focal point for
developers’ evaluation. Attributes located in Quadrant II, such as security and transaction performance, are
recommended to be maintained. Based on the integration of findings and the SERVQUAL theoretical
framework, application development strategies should be directed toward enhancing technical reliability and
service responsiveness, with a particular emphasis on improving application stability, ease of access, and
continuous evaluation of features that align with user needs.

Transformational Leadership Strategies For Enhancing Field Team Engagement Through Education, Empowerment, And Reward-Recognition At Pt Tekno Buana Globalindo

2025-08-29T02:47:08+00:00

This study examines transformational leadership strategies for enhancing field team engagement at PT Tekno Buana Globalindo, a company operating in the Oil & Gas Service sector with a focus on clean water treatment and waste management. Field teams play a critical role in the company’s operational success, yet they often face challenges such as limited training, ineffective communication, lack of decision-making autonomy, and insufficiently motivating reward systems. Using a quantitative approach with an associative–explanatory design, data were collected from 146 field team members through questionnaires and interviews. The analysis was conducted using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to identify relationships between transformational leadership dimensions and employee engagement. The findings reveal that transformational leadership significantly influences employee engagement indirectly through three primary pathways: education, empowerment, and reward-recognition. Education emerged as the strongest driver, highlighting the importance of structured and context-relevant training in building skills and confidence. Empowerment, when implemented progressively and supported by adequate frameworks, was found to enhance autonomy and responsibility among employees, while recognition systems required contextual redesign to strengthen motivation and reduce turnover. The study provides theoretical contributions to the literature on transformational leadership in decentralized and high-risk industries, and practical insights for managers seeking to build adaptive, engaged, and sustainable field teams.

Analysis of the Relationship Between Drug Stockout Incidents and the Use of Hospital Management Information System (SIMRS) Technology with Patient Satisfaction at the Pharmacy Installation of Bogor City Hospital

2025-08-21T08:20:39+00:00

Drug stockouts remain a significant challenge in healthcare systems, particularly in hospital pharmacy installations, directly impacting patient treatment and satisfaction. Efficient drug inventory management is crucial to mitigating these incidents. The adoption of Hospital Management Information System (SIMRS) technology presents a potential solution to optimize inventory control and enhance service quality. This research analyzes the relationship between drug stockout incidents and the use of Hospital Management Information Systems (SIMRS) technology with patient satisfaction at the Pharmacy Installation of Bogor City Hospital. Drug stockouts significantly affect patient treatment and satisfaction, necessitating efficient drug inventory management. The research employs a cross-sectional analytical approach, collecting data from pharmacy personnel and patients through surveys. The findings indicate that drug stockouts occur frequently, influenced by factors such as delayed deliveries and payment issues. Conversely, the effective implementation of SIMRS technology enhances drug management efficiency and improves patient satisfaction. Statistical analysis reveals a significant correlation between the incidence of drug stockouts and patient satisfaction, as well as a strong positive impact of SIMRS usage on reducing stockouts. The study highlights the importance of optimizing SIMRS to ensure drug availability, thereby enhancing the quality of healthcare services.

Open Trip and Backpacker Tourism Trends in the Digital Era: A Review of the Literature and Implications for Travel Businesses

2025-08-29T02:25:44+00:00

The emergence of digital technology and social media has fundamentally changed the landscape of the tourism industry, particularly in facilitating community-based collective travel practices such as open trips and backpacker tourism. This study aims to map the latest trends, characteristics of tourists, and business implications of this phenomenon through a scoping review approach based on the PRISMA-ScR framework. A total of 30 internationally indexed scientific articles (2020–2024) were systematically analyzed to explore the interaction between digital communities, online travel platforms, and the influence of travel influencers on the behavior of Millennial and Gen Z travelers. and open. On the other hand, the existence of conventional travel agents faces the challenge of disintermediation, but at the same time opens up opportunities for strategic collaboration with online communities and micro-influencers to develop narrative-based and community-based tour packages. The results of the research provide a conceptual contribution to the digital tourism literature and offer practical implications for industry players to adopt hybrid business models that are adaptive, inclusive, and relevant to today's digital tourism dynamics. Advanced research suggestions include an in-depth exploration of community business model design as well as the integration of artificial intelligence in personalized travel planning and recommendations.

The Influence of Digital Platforms on Operational Performance through Service Process Capabilities with Digital Culture as a Moderation Variable at BPJS Employment Branch Offices

2025-08-21T07:52:53+00:00

Digital transformation has become a major driver in improving organizational efficiency and effectiveness, including in public sector institutions such as BPJS Ketenagakerjaan. As a public agency responsible for delivering social security services to workers, BPJS Ketenagakerjaan is required to provide services that are fast, accurate, efficient, and accessible at any time. In this context, the implementation of integrated digital service platforms serves as a strategic tool to enhance service quality and strengthen public accountability. This study aims to analyze the influence of Digital Service Platforms on Operational Performance, with Service Process Capability as a mediating variable and Digital Culture as a moderating variable. A quantitative approach was employed, using the Structural Equation Modeling – Partial Least Square (SEM-PLS) method for data analysis. The unit of analysis is the organization, specifically 121 Branch Offices (Cabang Induk) of BPJS Ketenagakerjaan selected through purposive sampling. The results of this study are expected to provide theoretical contributions to the development of literature on public sector digitalization, and practical implications for BPJS Ketenagakerjaan in formulating strategies to strengthen process capabilities and digital culture in support of improved operational performance. The findings may also serve as a reference for similar public organizations in implementing strategic digital transformation initiatives.

The Effect of Career Planning, Compensation, and Climate on OCB, Mediated by Pos, at Bappenas

2025-08-21T07:56:31+00:00

This study analyzes Organizational Citizenship Behavior (OCB) as voluntary behavior of employees that
exceeds formal job requirements among Non-Civil Servant Government Employees (PPNPN) at the Ministry
of National Development Planning/National Development Planning Agency (PPN/Bappenas). The importance
of this study is driven by the strategic role of PPNPN in policy formulation and national development planning;
however, their non-civil servant status may influence voluntary work behavior, which is critical for
organizational effectiveness. The research was conducted in 2025 with a population of 1,088 PPNPN and used
a purposive sample of 190 PPNPN with a Master's degree (S2). The research method employed a quantitative
approach with a causal design, data collection through a structured 5-point Likert scale questionnaire, and
Structural Equation Modeling (SEM) analysis using SmartPLS 4.0 software to test the influence of Career
Planning, Compensation, and Organization Climate on OCB with Perceived Organizational Support (POS) as
a mediator. The results of the study indicate that Career Planning (t=8.569; p=0.000), Compensation (t=1.985;
p=0.020), and Organization Climate (t=2.665; p=0.004) have a significant positive effect on OCB. POS was
found to be effective in partially mediating this relationship, although Career Planning does not directly
influence POS, it can still influence OCB through POS mediation with an R² value of 0.617, explaining 61.7%
of the variation in OCB

The Influence Of Liquidity, Profitability, Leverage, And Firm Size On Stock Returns With Environmental Performance As A Moderating Variable In Energy Sector Companies

2025-08-21T08:37:30+00:00

This study aims to analyze the influence of liquidity, profitability, leverage, and company size on stock returns, with environmental performance as a moderation variable in energy sector companies listed on the Indonesia Stock Exchange (IDX) during the 2019–2024 period. The method used is a quantitative approach with a panel data regression technique, using secondary data in the form of annual financial reports and PROPER scores from the Ministry of Environment and Forestry as indicators of environmental performance. The results of the study show that partially, only leverage has a significant negative effect on stock returns. Meanwhile, liquidity, profitability, and firm size did not show a significant influence. The environmental performance variable also does not have a significant effect on stock returns. However, the interaction between leverage and environmental performance has a significant positive effect, indicating that good environmental practices can moderate the negative impact of leverage on stock returns. These findings underscore the importance of integrating sustainability aspects into the company's financial strategy to increase investor confidence, especially in the energy sector which has high environmental risks.

Sustainable Regional Revenue and Capital Expenditure Management Strategies in Improving Financial Performance and Economic Growth in Tabalong Regency

2025-08-29T02:38:26+00:00

The implementation of regional autonomy in Indonesia has heightened the necessity for local governments to optimize their financial resources to foster economic growth and enhance public welfare. However, many regions, including Tabalong Regency, continue to face significant challenges in achieving fiscal sustainability and effectively translating financial capacity into tangible development outcomes. The purpose of this research is to analyze internal and external factors that affect financial performance, as well as identify the right strategies to implement. The method used was qualitative with SWOT analysis, which involved collecting secondary data from regional financial statements and interviews with key informants. The results showed that internal strengths included strong leadership support and legislative-executive synergy, while weaknesses related to the quality of human resources and delayed budget absorption. External opportunities include buffer zones for IKN and digital innovation, while threats include rapid regulatory changes and global economic crises. This study recommends human resource development and improvement of capital expenditure processes as strategic steps to achieve better regional financial goals.

Analysis Of The Influence Of Green Branding, Green Perceived Value And Environmental Concern On Consumer Loyalty With Green Trust Moderation Of Electric Buses In Transjakarta

2025-08-25T03:15:38+00:00

This study aims to analyze the influence of green branding, green perceived value, and environmental concern on consumer loyalty in the context of TransJakarta electric bus services, with green trust as a moderation variable. The background of this research is based on the urgency of the transition to sustainable transportation in Jakarta and the inconsistency of TransJakarta user loyalty data. This study uses a quantitative approach with a survey method of 204 respondents using TransJakarta electric bus services, as well as Structural Equation Modeling (SEM) analysis techniques based on Partial Least Squares (SmartPLS 4.0). The results of the analysis show that the three main variables, namely green branding, green perceived value, and environmental concern, have a positive and significant effect on consumer loyalty. However, of the three moderation interactions tested, only two were significant: green trust was shown to strengthen the relationship between green perceived value and environmental concern for loyalty, while green trust moderation was found to be related to green branding insignificant. These findings indicate that consumer trust in a company's environmental commitment plays an important role in reinforcing the value impact of green perception and environmental concern on loyalty, but is not enough to moderate the pre-formed perception of green brands. This research makes a theoretical contribution to the development of the Stimulus-Organism-Response (SOR) model in the context of sustainable transportation and enriches the literature on green marketing in the public service sector. From a practical perspective, these findings can be the basis for developing more targeted marketing strategies and sustainability policies to increase the retention of electric-based public transportation users in urban areas.

Dynamic Analysis Of Exports, Imports, And Gross Regional Domestic Product (Grdp) In Maluku Province: A Vector Error Correction Model (Vecm) Approach

2025-08-29T02:18:57+00:00

This study analyzes the impact of exports and imports on the Gross Regional Domestic Product (GRDP) of Maluku Province using the Vector Error Correction Model (VECM) approach. Time series data were tested for stationarity using the Augmented Dickey-Fuller (ADF) test, which showed that GRDP, exports, and imports are stationary at the first difference. The Johansen cointegration test confirmed a long-run equilibrium relationship among the three variables, while the optimal lag length was determined to be four periods. Granger causality tests indicated a one-way causality from GRDP to exports and from imports to GRDP. The VECM estimation revealed that, in the long term, exports have a positive and significant effect on GRDP, with a 1% increase in exports leading to a 0.062362% rise in GRDP. In contrast, imports have a negative but statistically insignificant effect, where a 1% increase in imports corresponds to a 0.075382% decrease in GRDP. These findings highlight the importance of strengthening the export sector to drive economic growth in Maluku Province, while the impact of imports should be managed to prevent adverse effects on sustainable GRDP growth.

Behavioral Analysis of MSME Owners in Subang Regency to Adopt Islamic P2P Lending Platform

2025-08-29T02:53:34+00:00

Technological advancements are fostering financial growth and inclusion in this era of globalization, particularly for Islamic P2P lending companies in Indonesia. Islamic P2P lending provides MSMEs with easier access to financing. However, to enhance its development by connecting between MSME needs and services offered by Islamic P2P lending providers. The objective of this study is to analysis MSME owner’s behavior and their interest in adopting Islamic P2P lending platforms, especially in rural areas. UTAUT2 model is utilized in this study. Data were collected from 104 MSME owners as respondents through a questionnaire survey, then analyzed using PLS-SEM techniques. Within eight constructs tested, there are four constructs that have a significant effect including Hedonic motivation, Price Value, Habit, and Perceived Security & Risk. Age moderates the Hedonic Motivation while Gender has no moderating effect. R-square of the inner model test is 0.640. The insights and findings of this study can be beneficial for Islamic P2P lending companies in Indonesia by identifying key factors that influence MSMEs' decisions to adopt the platforms.

The Role of Environmental Social Governance (ESG) in Moderating the Influence of Financial Factors on Stock Returns in the Property and Real Estate Industry

2025-08-25T04:19:04+00:00

This study aims to analyze the effect of liquidity (CR), leverage (DER), profitability (ROA), and sales growth (SG) on stock returns, with Environmental Social and Governance (ESG) as a moderator variable. The research data is panel data from 13 companies listed on the Indonesia Stock Exchange and have reports related to ESG scores during the 2020-2023 period. Data analysis was carried out descriptively and inferentially. Inferential analysis uses a panel data regression approach, this analysis involves moderating variables into the regression model to test the interaction between independent and moderating variables whether they have a significant influence on the dependent variable.ESG as a moderator variable is used to moderate the independent variable against the dependent variable whether it strengthens or weakens. The results of the model selection test show that the common effect model (CEM) is the best model. The results of the study found that CR, ROA, and SG have a positive and significant effect on stock returns, while DER and ESG do not have a significant effect on stock returns. In addition, ESG does not act as a moderator variable in the relationship between CR, DER, ROA, and SG with stock returns.

The Influence of Perceived Product Quality and Price, Service Quality on Intention to Repeat Treatment with Green Products as a Moderator Variable

2025-08-21T07:54:19+00:00

This study aims to analyze the influence of perceived product quality, price and service quality on intention to repeat treatment at beauty clinics in Jakarta, with green products as a moderator variable. The phenomenon of increasing awareness of health and environmental sustainability has given rise to a trend of using green products in various sectors, including the beauty industry. However, there is still not much research that comprehensively examines how preferences for green products influence consumers' decisions to return to treatment. The population of this study are consumers who have had treatment and have the intention to repeat treatment at beauty clinics in Jakarta. Research samples will be taken from five beauty clinics located in Jakarta. Respondent criteria include consumers who have undergone treatment at the clinic and are willing to participate in the research. Data will be collected through a questionnaire, then analyzed using SEM-PLS. The research results show that perceived product quality, perceived price, and service quality have a significant positive effect on intention to repeat treatment. Furthermore, green products were found to moderate the relationship between perceived product quality and intention to repeat treatment in a significant negative direction, conversely, green products moderated the relationship between perceived price and service quality and intention to repeat treatment in a significant positive direction

The Influence of Green Transformational Leadership, Career Development and Organizational Culture on Employee Engagement Mediated by Organizational Commitment

2025-08-21T07:57:38+00:00

Organizations face significant challenges in the BANI era, including productivity issues, difficulties in culture building, and crises of employee trust. Only 21% of employees globally feel actively engaged at work. This study aims to examine the influence of Green Transformational Leadership, Career Development, and Organizational Culture on Employee Engagement, with Organizational Commitment as a mediating variable. The research was conducted at AirNav Indonesia, a State-Owned Enterprise (SOE) in the Air Navigation Service Sector. The population in this study includes all low-level employees categorized as non-managerial at AirNav Indonesia, totaling 1,062 employees, with a sample size of 278 employees. This study employs a quantitative method using Structural Equation Modeling–Partial Least Squares (SEM-PLS), assisted by SmartPLS 4 software. The results indicate that Green Transformational Leadership, Career Development, and Organizational Culture each have a positive and significant effect on Employee Engagement. Additionally, Organizational Commitment has a positive and significant effect on Employee Engagement. Furthermore, Green Transformational Leadership, Career Development, and Organizational Culture are positively and significantly associated with Organizational Commitment. As for the mediating role, Organizational Commitment is proven to partially mediate the relationship between Green Transformational Leadership, Career Development, and Organizational Culture on Employee Engagement. These findings indicate that sustainable and employee-oriented HR practices, particularly in green leadership, career development, and organizational culture, can enhance Employee Engagement and overall organizational performance.

Analysis of Clinical Evidence and Latest Fantastic Four Guidelines in Heart Failure Management

2025-08-21T08:40:40+00:00

Heart failure with reduced ejection fraction (HFrEF) is a leading global cause of illness and death. Although treatments exist, recurrence and mortality rates remain high. The Fantastic Four therapy—combining ARNI, beta-blockers, MRAs, and SGLT2 inhibitors—has proven effective in improving outcomes. However, its implementation faces challenges such as clinical, regulatory, and access barriers, as well as limited understanding among healthcare providers. This research aims to analyze the latest clinical evidence underlying the recommendation for using the Fantastic Four in heart failure management, as well as to evaluate its suitability and implications for clinical practice. The research method used is a qualitative approach through literature review, with analysis stages including data screening, data presentation, and conclusion drawing. Research findings indicate that all four classes of medications are highly effective in reducing cardiovascular mortality and hospitalization rates in patients with HFrEF. The latest guidelines from the ESC 2021 and ACC/AHA/HFSA 2022 recommend initiating this therapy simultaneously from the time of diagnosis. However, implementation in practice, including in Indonesia, remains inconsistent. Lack of clinician understanding and the absence of these therapies in the JKN scheme pose additional barriers. Patient compliance issues, drug interactions, and monitoring of side effects also present challenges. Therefore, systematic strategies, education, and evidence-based policies are needed to ensure effective implementation of these therapies. These findings support the need for adaptation of global guidelines and the development of evidence-based policies to support the implementation of modern combination therapy for heart failure patients.

Determinants of Firm Value with Enterprise Risk Management as a Moderating Variable in KBMI 3 and 4 Commercial Banks

2025-08-29T02:35:52+00:00

The banking sector plays a pivotal role in a nation's economic stability and growth, with firm value being a critical indicator of a bank's health and market perception. In Indonesia, banks are categorized based on core capital (Kelompok Bank Berdasarkan Modal Inti—KBMI), where groups 3 and 4 comprise the largest institutions with significant systemic influence. This research aims to analyze the influence of profitability, credit risk, institutional ownership, and corporate social responsibility (CSR) on firm value, with enterprise risk management (ERM) as a moderating variable. Firm value is measured using the Price to Book Value (PBV) ratio. The sample consists of 13 commercial banks categorized under KBMI 3 and 4 during the period 2017 to 2024. The analytical method used is panel data regression employing the random effect model approach. The results indicate that profitability and CSR have a positive and significant effect on firm value. On the other hand, non-performing loans (NPL) and institutional ownership do not have a significant effect on firm value. The moderation test reveals that ERM strengthens the relationship between profitability and CSR with firm value. However, ERM does not moderate the relationship between NPL and institutional ownership with firm value. These findings highlight the importance of profitability, CSR implementation, and effective risk management in enhancing firm value in the banking sector. Meanwhile, asset quality and ownership structure have not shown a significant role in shaping market perception.

The Influence of Brand Image and Customer Satisfaction on Customer Loyalty at Indomaret Retail Stores In Bandung City

2025-08-29T02:44:19+00:00

The modern retail sector in Indonesia is experiencing rapid growth, with Indomaret emerging as a leading minimarket chain. In a competitive landscape, building customer loyalty is crucial for sustainable business success. This research aims to analyze the influence of brand image and customer satisfaction on customer loyalty at Indomaret retail stores in Bandung City. The research employs a quantitative approach using survey methods with a structured questionnaire distributed to respondents who regularly shop at Indomaret. Data were analyzed using multiple regression techniques to examine both the direct and indirect effects of the variables. The results indicate that brand image has a significant positive impact on customer satisfaction and loyalty. Furthermore, customer satisfaction mediates the relationship between brand image and customer loyalty, showing that a strong brand image enhances satisfaction, which in turn increases loyalty. The findings highlight the importance of building and maintaining a positive brand image and providing high-quality customer experiences to strengthen long-term loyalty. This research contributes to the understanding of consumer behavior in the modern retail sector and provides practical implications for retail managers in developing effective marketing strategies.